Refund Policy

30-day money-back guarantee

ReelRocket.ca offers a full refund if you are not satisfied with your purchase. Request your refund within 30 days of the payment date. This applies to your initial subscription payment and each monthly renewal payment. Your statutory consumer rights are not affected by this policy.

How to request a refund

Paddle.com is our reseller and Merchant of Record and handles payments and returns. Visit paddle.net to find your purchase and request a refund. Have the email address used at checkout and your order receipt available. Do not send passwords or full card details. If you need help locating your purchase, email contact@reelrocket.ca.

Paddle processes refunds under its Refund Policy and Buyer Terms. Refund arrival times depend on your payment method and bank; Paddle can confirm the status.

Cancellation is separate

You can cancel future renewals through Manage subscription in your account or paddle.net. Cancellation alone does not request a refund. When you cancel, you keep paid access until the end of the existing paid period. To request money back, follow the refund steps above.